Terms of Service

Welcome to Athlō. By using our platform, you agree to these terms. Please read them carefully.

1. Our Mission and Model

Athlō is an athlete-first development platform. Our core principles, which are reflected in these terms:

• Athletes own their data. You create the account, you control the data, it follows you for life.
• Free for athletes, forever. Athletes never pay for core features. We're funded by club subscriptions and community support.
• You control access. You decide who's in your Support Circle and what they can see.

2. Eligibility and Accounts

Age Requirements

• Athletes under 13: Must have a parent or guardian create and manage their account. The parent/guardian is responsible for the account and consents to data collection on behalf of the child.
• Athletes 13 and older: May create their own accounts. We encourage parental involvement in the Support Circle.
• Parents/Guardians: By creating an account for a child under 13, you represent that you have legal authority to do so.

Account Responsibilities

• You must provide accurate information when creating your account.
• You're responsible for maintaining the security of your account credentials.
• You must notify us immediately of any unauthorized access.
• One person per account. Don't share accounts or create multiple accounts.

3. Data Ownership and Portability

Unlike most platforms, you own your data:

• Your data is yours. The wellness data, training logs, and other information you enter belongs to you.
• Export anytime. You can download all your data in standard formats at any time.
• Delete anytime. You can request complete deletion of your data and account.
• Portable forever. Your data follows you regardless of which clubs or teams you're associated with.
• We never sell your data. Your information is never sold to third parties.

4. Support Circle and Sharing

The Support Circle feature lets you share data with coaches, parents, physios, and others:

• You control invitations. Only you can add people to your Support Circle.
• You control permissions. You decide what each person can see.
• You can revoke access. Remove anyone from your Support Circle at any time.
• Support Circle members agree to terms. By accepting an invitation, Support Circle members agree not to misuse the data they're given access to.

5. Acceptable Use

You agree not to:

• Use the platform for any illegal purpose
• Harass, abuse, or harm other users
• Attempt to access other users' data without authorization
• Upload malicious code or attempt to compromise platform security
• Use automated systems to scrape or collect data
• Impersonate others or misrepresent your identity
• Use Support Circle access to share athlete data without consent
• Use the platform to recruit or contact athletes without their consent

6. AI Features

Our optional AI features are subject to these terms:

• AI is optional. You can use the full platform without AI features.
• AI provides suggestions, not advice. AI-generated insights are informational only and should not replace professional judgment.
• No medical advice. AI features are explicitly not medical advice and should never be relied upon for health decisions.
• Human oversight. AI suggestions should always be reviewed by you and your Support Circle before acting on them.

7. Important Disclaimers

Not Medical Advice

Athlō is not a medical service. Nothing on this platform constitutes medical advice, diagnosis, or treatment. Always consult qualified healthcare professionals for medical decisions. If you experience pain, injury, or health concerns, seek appropriate medical attention.

Not Professional Training Advice

While we provide training resources and tracking tools, the platform does not replace qualified coaches, trainers, or sports professionals. Use the information as one input among many in your development decisions.

Service Availability

We strive to keep the platform available and reliable, but we don't guarantee uninterrupted access. We may need to perform maintenance, updates, or experience technical issues.

8. Intellectual Property

• Your content: You retain ownership of the data and content you create on the platform.
• Our platform: The Athlō platform, including its design, features, and code, is owned by us and protected by intellectual property laws.
• License to us: By using the platform, you grant us a limited license to store, display, and process your data as necessary to provide the service.
• Feedback: If you provide feedback or suggestions, we may use them without obligation to you.

9. Third-Party Content

The platform may include embedded content (such as exercise videos) from third parties. This content remains the property of its creators. We embed content in accordance with platform terms and will remove content upon valid takedown requests. See our Content Removal page for more information.

10. Pricing and Payments

• Free for athletes: Core athlete features are free forever. This is a commitment, not a trial.
• Optional premium features: Some advanced features may be offered for a fee.
• Club subscriptions: Clubs and organizations pay for team management features.
• Price changes: We'll provide notice before any price changes to paid features.

11. Termination

• You can leave anytime: Delete your account whenever you want. Export your data first if you'd like to keep it.
• We may terminate for violations: We may suspend or terminate accounts that violate these terms.
• Effect of termination: Upon termination, your right to use the platform ends. Your data will be deleted unless you've exported it or legal retention is required.

12. Limitation of Liability

To the maximum extent permitted by law:

• The platform is provided "as is" without warranties of any kind.
• We are not liable for any indirect, incidental, special, or consequential damages.
• Our total liability is limited to the amount you've paid us in the past 12 months (which for most athletes is $0).
• We are not liable for injuries, health issues, or training outcomes.

13. Indemnification

You agree to indemnify and hold harmless Athlō from any claims, damages, or expenses arising from your use of the platform, violation of these terms, or infringement of any third-party rights.

14. Dispute Resolution

• Informal resolution first: Before filing any formal dispute, contact us to attempt resolution.
• Governing law: These terms are governed by the laws of British Columbia, Canada.
• Jurisdiction: Any disputes will be resolved in the courts of British Columbia, Canada.

15. Changes to Terms

We may update these terms from time to time. We'll notify you of significant changes via email or in-app notification. Continued use after changes constitutes acceptance. If you disagree with changes, you may delete your account.

16. General Provisions

• Entire agreement: These terms, along with our Privacy Policy, constitute the entire agreement between you and Athlō.
• Severability: If any provision is found unenforceable, the rest remain in effect.
• No waiver: Our failure to enforce any right doesn't waive that right.
• Assignment: You may not assign your rights under these terms. We may assign ours in connection with a merger or acquisition.

17. Contact Us

Questions about these Terms of Service?

• Email: [email protected]
• Mail: Athlō, [Address], Canada